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Webinar: Five Monkeys, a Banana and a Flight of Stairs: Peeling Away the Fear That Complicates Change

Presented by: Glenn Brûlé, CSM, CBAP - Executive Director of Client Solutions, ESI International

Recorded on: 15 October 2010

 

When change unfolds, anxiety and resistance within an organisation can indicate trouble on the way. It may surprise you to discover that the best change champion in your organisation is the business analyst. It’s the business analyst’s unique perspective and expertise that makes them the perfect change agent and allows them to lead successful change initiatives.

Designed to empower business analysts to diffuse the fear among business teams that typically accompanies change, this presentation will encourage leadership and communication skills, and demonstrate the value of the business analyst in the organisation.

Learning objectives:

  • Incorporate change management best practices
  • Discover critical business analyst capabilities that can be harnessed to manage key players through change effectively

 

Download this webinar (93.4Mb)

For more information on ESI webinars: email enquiry@esi-intl.co.uk or call us on +44 (0)20 7017 7100.

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